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Virtual visits

If you are unable or uncomfortable with making in-person medical visits, virtual urgent care visits can help you get the care you need. While some conditions will need in-person diagnosis, virtual urgent care visits can diagnose conditions, such as allergies, rashes, cuts and coughs.

Telehealth appointments across Florida

When you or a loved one is under the weather, we offer fast, compassionate care.

Our trained medical professionals at MD Now® urgent care centers support you conveniently from anywhere. Through our virtual care, we can assess you from the comfort of your home.

Conditions we treat through virtual visits

Our urgent care offers the same high-quality healthcare you would expect at one of our leading-edge clinics with no appointment necessary. We provide treatments for a full spectrum of illnesses and minor injuries, such as:

  • Allergies and allergic reactions
  • Bruises and contusions
  • Colds, coughs and fevers
  • Constipation
  • Cuts and scrapes
  • Dehydration
  • Diabetic issues
  • Diarrhea and nausea
  • Earaches
  • Eye issues, such as pink eye
  • Flu
  • Headaches
  • Heartburn and acid reflux
  • High blood pressure
  • Infections
  • Minor injuries
  • Respiratory infections
  • Shingles
  • Sinus
  • Sore throat
  • Stings and bites
  • Streptococcal (strep) throat
  • Sprains and strains
  • Urinary tract infection (UTI)
  • Wounds, abrasions and burns

Virtual doctor visits and care

Our physician-led team of healthcare professionals can evaluate a wide range of illnesses, injuries and other urgent care needs online.

About our telehealth services

A virtual visit allows you to be seen by an urgent care provider at your home, at the office or wherever life takes you. They are able to assess you in real-time over video conference by phone, tablet or desktop computer.

Virtual visits are available Monday through Friday from 9:00am to 7:00pm and Saturday and Sunday from 9:00am to 6:00pm.

Check in online and our trained medical professionals will assess your need to determine if you can be seen virtually or if an in-person follow up visit is required. All you need is a mobile device or computer — we’ll take care of the rest.

You can expect the following steps during your telehealth appointment:

  • Check in online by selecting “Virtual Visit” from the navigation bar.
  • Our team will confirm and send you a link to access your telehealth visit when it’s your turn.
  • Be sure your mobile device or computer has a good audio and video connection and the Google Chrome browser which is required to access your virtual visit.

Depending on your healthcare needs, we’ll determine if you can proceed with a telehealth visit or if you should be seen in person at one of our clinics.

Cost for virtual visits

If you’re paying with insurance, the cost of a virtual visit will depend on your individual plan. We also offer self-pay pricing for $75.

Checking in for a virtual visit

While we can treat many minor conditions with telehealth visits, there are times when your specialist may need to perform a more thorough examination, obtain a test or take an X-ray in order to diagnose your condition and determine the correct treatment. In that case, your virtual visit expert will simply transfer your visit to one of our clinics, where we will be waiting for you to arrive.

Please note that if you are transferred, you will only be billed for a single visit. Additional testing or other treatment at our facility, if necessary, may be added to the final cost of your visit.

If you have questions about insurance or billing, please reach out to your nearest MD Now® location


Prepare for your telehealth appointment

Follow the steps below to make sure your visit goes as smoothly as possible:

  • Internet browser: It’s important that you download Google Chrome browser if you do not already have it installed.
  • Mobile device: We also highly recommend that you prepare your mobile device or computer and ensure the following items are ready before you begin. Be sure you have adequate battery life and close any unnecessary programs on your device to ensure reliable connectivity. Double-check that your connection is strong, whether it's an internet or mobile service signal.
  • Set up for quality sound: Find a quiet space where you are unlikely to be interrupted during your visit. We recommend using earbuds with a microphone or a headset to make it easier for you and your provider to communicate clearly.
  • Set up good lighting: Be sure you have good lighting — use overhead lights and block lights from windows, which can cause glare. If you choose to use a mobile device, position your camera correctly by placing it at eye level so your head and shoulders are fully visible to your healthcare specialist.
  • Dress appropriately: If you have something on your body to show your telehealth specialist, be sure to dress in a way that you can show them on camera. For example, if your concern is with your arm, wear short sleeves for easy access.
  • Decide if you will need assistance: If you need to show hard-to-reach areas (such as a sore throat), it’s encouraged to have someone assist you by holding a flashlight or directing the camera so your expert can do a thorough examination.

The content provided on the MD Now® website is for informational purposes only and is not intended to be a substitute for receiving medical care and treatment from a qualified healthcare provider. Never delay seeking advice, evaluation and treatment from a medical professional because of what you've read on this site.

Our Virtual visits Locations

MD Now Urgent Care - Winter Park
7460 University Blvd
Suite 110
Winter Park, FL 32792
 (407) 410 - 8945
MD Now Urgent Care - Winter Park
7460 University Blvd
Suite 110
Winter Park, FL 32792
 (407) 410 - 8945
MD Now Urgent Care - Sunrise
10081 W Oakland Park Blvd
Unit 1
Sunrise, FL 33351
 (954) 578 - 6858
MD Now Urgent Care - Wellington
9955 Lake Worth Rd
Lake Worth, FL 33467
 (561) 227 - 7540