What You Need for Your Visit

In order for us to provide you with fast, quality care, please bring the following items to your visit:

  • Photo ID (required for credit card, check or insurance verification only).
  • Insurance information
    (if you have insurance).
  • Copay or deductible amounts (due at the time of treatment).
  • List of any current medications.
  • List of any past medical conditions and allergies.

Frequently Asked Questions


  • Are all MD Now locations and staff bilingual?

    We strive to have a bilingual team member, fluent in both

    We strive to have a bilingual team member, fluent in both Spanish and English, available at all times, in all locations. In those cases where this isn’t possible, we will access translation services to meet your needs.

    Patients requiring sign language should notify their local MD Now location via phone or email, at least 48 hours in advance. We will even assist in the coordination of an interpreter to help ensure there is one available at the time of your visit.

  • Do you treat children and infants?

    MD Now providers evaluate patients ages 3 months and older

    MD Now providers evaluate patients ages 3 months and older.

    However, whether or not we can provide treatment will depend on the patient’s symptoms. If necessary, we can recommend an appropriate specialist.

  • Can I pay my MD Now bill online?

    Yes, you can make a payment via our convenient online

    Yes, you can make a payment via our convenient online payment option.

  • What insurance does MD Now accept?

    We accept most major insurance plans. A full list of

    We accept most major insurance plans. A full list of insurers can be viewed here.

  • What is the MyHealthONE portal, and what can I do with it?

    The MyHealthONE portal is a great tool that allows you to

    The MyHealthONE portal is a great tool that allows you to have your urgent care health information at your fingertips. With this secure patient portal, you can view health records and lab results from your MD Now visits as well as data from your affiliated HCA Healthcare hospital, share your health records with a physician or caregiver, access Web Check-In, and manage a loved one’s care.

  • What are the self-pay rates for those who don’t have insurance?

    Affordable self-pay rates are available at all MD Now

    Affordable self-pay rates are available at all MD Now locations. Contact your local MD Now clinic for details.

  • Why are other patients taken ahead of me?

    MD Now is a true urgent care center. The safety, health,

    MD Now is a true urgent care center. The safety, health, and well-being of all our patients is our top priority. In certain cases, we will prioritize care based on the severity of a patient’s medical symptoms.

  • How is MD Now different from a family doctor’s office or hospital emergency room?

    Unlike the typical family doctor’s office, MD Now clinics

    Unlike the typical family doctor’s office, MD Now clinics have flexible, convenient hours. No appointment is ever necessary. You can walk in today at your convenience.

    MD Now is also different in that we offer convenient diagnostic services, unavailable at the typical doctor’s office. These include X-rays, sutures, IV hydration, and blood testing.

    Compared to the typical ER, MD Now offers a lower-cost, patient-centric alternative for non-life-threatening, immediate medical needs. Our clinics are located nearby and offer care at a fraction of the cost of most ERs. We also work hard to get our patients in and out in less than an hour.

    Patients with life-threatening illnesses or injuries, however, should go directly to the nearest hospital emergency room.

  • What types of ailments does MD Now treat?

    MD Now treats a wide range of non-emergency medical

    MD Now treats a wide range of non-emergency medical concerns. Click here to view our injuries and illnesses page for the complete list.

  • Does MD Now offer physical exams?

    MD Now offers physical exams for work, school, and sports

    MD Now offers physical exams for work, school, and sports. Routine testing is also available when appropriate or medically necessary.

  • Does MD Now offer STD testing?

    Yes. If you are experiencing unusual symptoms in regards to

    Yes. If you are experiencing unusual symptoms in regards to your sexual health come into your local MD Now for a confidential, routine STD test.

  • Where are MD Now clinics located?

    MD Now has more than 110 clinics, conveniently located

    MD Now has more than 110 clinics, conveniently located throughout Broward, Duval, Hillsborough, Indian River, Lake, Lee, Manatee, Martin, Miami-Dade, Orange, Palm Beach, Pinellas, Saint Lucie, Sarasota, and Seminole counties. Click here to find a Florida location near you.

  • How long will I wait to see a medical professional?

    Our goal is to have all patients in and out within one

    Our goal is to have all patients in and out within one hour, starting from the time you walk in the door, to the time you leave our clinic.

  • How much will my copay be?

    Every insurance plan is different. Bring your insurance

    Every insurance plan is different. Bring your insurance card with you to your MD Now visit, and we will verify your urgent care copay with your insurance carrier. Or, if you prefer, you can call the member services number located on the back of your insurance card to ask about specific policies and copays before your visit.

  • What forms of payment do you accept?

    Once we’ve determined your copay or deductible amount

    Once we’ve determined your copay or deductible amount with your insurer, you can pay with a major credit card, cash, or check. MD Now also offers affordable self-pay rates for those without health insurance.

  • Where can I retrieve my medical records?

    To retrieve medical records for a visit, please complete

    To retrieve medical records for a visit, please complete the Medical Records Release Authorization Form (Spanish form available here) and email your request and completed form to mrecords@mdnow.com. You can also send your request and completed form via fax to the MD Now Medical Records Department at (866) 708-4298.

  • Do I need a referral or authorization from my primary care provider to be treated at MD Now?

    No. A referral or authorization from your primary care

    No. A referral or authorization from your primary care provider is not required for treatment at MD Now clinic.

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