My wife got severe burns from laser hair removal in Bella Vita Salon and spa , visited MD Now urgent care center , was seen by an ARNP, who prescribed a cream. Unfortunately we relied on her assesssment and despite continuing with the burn wounds and pain just continuing putting the cream but my wife did not get better and needed to ultimately attend to a burn center and needed surgery on 3 wounds for third degree burns - burn debridement/cleaning through surgery. This is unacceptable , she should of diagnosed the severe burns and referred my wife to the treatment she needed/ update : 4/4/19- I was very surprised when I received an actual call back from medical director and administrator and we reviewed the situation. I am pleasantly surprised of the quality of supervision , I consider this situation unfortunate, but not representing the center as a whole therefore I change my review to 5 stars.
Great service. The staff was excellent. I always keep coming back because it shows that they care
MD Now I Highly recomend Everyone is very nice & friendly all medical I have experienced is very precise & Knowledgeable. Definitely recommend if needing a Doctor for any/most medical issues
Great, friendly and professional service. Thank you!
Always quick, in and out of there before I know it. Incredibly thorough.
Fast, friendly, and professional service.
Very good service. No long waiting. Very professionnal service at all levels (welcoming person, nurse, doctor). A clear written report was given as well as explanations on how to solve the problem. Link with a pharmacy of our choice for prescription. Good parking facilities.
Amazing customer service by every one at the cypress creek location!
The staff are very caring and friendly.
I wa very satisfied with the Drs diagnosis.
They were all super friendly starting from the check in to check out.
It was my forts experience in an urgent care and it was awesome. Very professional and kind staff. 100% recommended!
Great experience not a long wait and very nice people
I went to a different MD Now (this one) for a follow up to my ear situation and Dr Hirt took one look at it and knew exactly what to do and boom... he took care of it. I can hear out of my left ear again. Thank you so much!! And from the moment I checked in, the staff was outstanding. Such bright cheerful faces.