Wait time was a little long but it always is at urgent cares. The location in Royal Palm gets 5 stars because of the staff. Everyone was so friendly from the nurse, techs, receptionist, and the doctor. These types of clinics tend to lack bedside manner but the one in RPB certainly didn’t. If I had a need for an urgent care again this is the only one I would go to.
I have been to many urgent care facilities! Never have I been treated like I’ve been coming there for years! Staff was exceptional and very courteous! From the front desk staff to the nurses, Loved my visit!
Love the ladies at the front desk. They went above and beyond at the check in process. Haven’t been treated yet but am anticipating a very positive experience.
Great staff and almost no wait.
Staff is very friendly, organized and courteous!
Very professional and efficient
Went there in the late afternoon on Monday to have a COVID test. Only two people ahead of me, but still about a 40 minute wait. Receptionist was friendly, and the technician who did the rest was excellent. Naturally, this was my first time and I was quite apprehensive. The technician put me at my ease and was so gentle I could barely feel it. My heart goes out to them knowing what they do day in and out!
The MD,,Dr.,Perez i believe ( wish I took his name) was very knowledgeable and informative about the thumb skin infection, paronychia, ( I asked him twice what it was, and he spelled it for me ) that brought me into the urgent care center.
After a thorough cleaning of the infected site and a script for antibiotics , I was on my way..
Great to know that I can come here instead of an ER and be seen quickly .
I had a great experience! I know it depends on what time of day you go, but for me the stars aligned. I went right back, the girls at the front desk and the med assistant were so sweet and helpful. Going to the MD isn’t exactly a fun filled experience in general but the staff there made me feel comfortable and genuinely cared for. That’s all I can ask for. Thank you!
Very quick, professional and efficient.
I went in to address a severe back and hip issue and the extremely skilled doctor helped put my hip back in place and I walked out doing much better. After three days, I had basically recuperated! Thank you!
It was a very quick and easy experience and everyone was friendly and efficient.
The staff was very accommodating and the Dr was extremely friendly, gentle, and caring. Thank you soo much for helping me!!