I thought the person at the desk could have been more welcoming and I thought she could have used help. It can be tough to be cheerful when you are trying to check in continuous patients. The waiting area was filled, and people were standing in line. The PA. Tiffany was very good. She seemed knowledgeable. Without going into detail. it would behoove your company to require that these patient facing medical staff are vaccinated. The room was filled with masked COVID people due to the increase in the COVID Delta variant in Florida. This is for their safety. the safety of their family and the safety of the patients.
Excellent customer service very detailed
We walked in and we had no waiting at all. Staff was very kind and helpful. The waiting room seating was really nice for social distancing due to Covid. The staff santized everything at check in and took care of my husband s issue.
Super nice peoplez and wasnt to bad of a waiting time. Didnt have any issues with anything going in or out of the place.
The wait time was minimal. Doctor and nurses understanding and caring. They have medicine in stock in case pharmacy is closed like it happened to me on a holiday.
In and out. Fast, nice, and clean.
Had a great experience and the faculty was clean. Thanks for the quick assessment and excellent front desk assistance. I recommend this facility to others.
Convenient, open 7 days, clean and comfortable.
Wait time can be substantial
Great fast and very protective for mask doctors were alsome in and with my D.O.T. physical happy ☺
In August 2020, I had a pelvic CT scan, which involved an injection of iodine as a contrast agent. I had never had iodine before, but I quickly discovered that I had a severe allergy to it. A few days later, my skin was extremely red, I developed a fever, and I felt terrible. I needed immediate treatment. I chose MD Now for my urgent care. This was my first visit to MD Now. The staff person was very helpful, and I was seen by Dr. Gil Fernandez within a few minutes. He treated me with understanding, competence, and compassion. He knew exactly what to prescribe: Methylprednisolone and Cetirizine. These drugs were precisely what I needed, and within 5-6 days, I was back to normal. I was very pleased with the treatment that I received at MD Now, and I would highly recommend this clinic for anyone who is in need of urgent care.
Great staff, awesome doctor. Been at the Lighthouse location several times and recommend it highly.
Very professional service and very low wait time. The lobby and the rooms are kept very clean. By far the best urgent care center in Jupiter/Palm Beach Gardens area. The staff were friendly and brisk. Couldn't have asked for better service.
I received excellent and thorough care at MD Now. Left the office feeling confident about the outcome of the illness.