Are you changing your clinic hours?

There may have been adjustments to clinic hours. Please visit your clinic’s page for details.

Are the medical providers and other staff the same?

Yes, and we’ve added even more licensed health professionals to our team to better serve you.

Do you still have my patient records from past visits?

Yes. If you were seen at a Paramount clinic, our providers will be able to access your medical history.

Can you send my primary care physician information about my clinic visits?

Yes.

Are your services changing?

There are no changes to the services that were offered when the clinics were operating under the Paramount Urgent Care name.

Do you treat children and infants?

Our providers evaluate patients ages 3 months and older. However, whether we can provide treatment will depend on the patient’s symptoms. If necessary, we can recommend an appropriate specialist.

Do you still take my insurance?

We accept most insurance plans. Click here for details.

Can I just walk in if I need treatment?

Of course. Walk-ins are always welcome.

Where can I retrieve my medical records?

To retrieve medical records for a visit, please complete the Medical Records Release Authorization Form (Spanish form available here) and email your request and completed form to mrecords@mdnow.com. You can also send your request and completed form via fax to the MD Now Medical Records Department at (866) 708-4298.

How can I retrieve lab results after a visit?

• If you were seen at a Paramount clinic before November 1, 2022, please call 352-399-0237.
• If you were seen after November 1, 2022, you can access lab results through MyHealthONE.

Where can I go to pay my bill?

• If you were seen at a Paramount clinic before November 1, 2022, please call 352-399-0237
  or email billing@paramounturgentcare.com.
• If you were seen after November 1, 2022, please go to our Bill Pay page.