As of December 13, 2022, CareNow Urgent Care centers in Jacksonville, Orlando, and the Treasure Coast are transitioning to MD Now® Urgent Care. As of December 13, you may start to see the MD Now name on patient portals, medical records, and billing statements.
Yes, all locations will remain open.
Yes.
Yes. If you were seen at a CareNow clinic, our providers will be able to access your medical history.
Yes.
No. We will continue to provide urgent care services for minor illness and injury, as well as lab services, X-rays and COVID-19 testing.
MD Now providers evaluate patients ages 3 months and older. However, whether we can provide treatment will depend on the patient’s symptoms. If necessary, we can recommend an appropriate specialist.
Yes. There is no change in the list of insurance plans we accept.
Yes. You can still check in online and come into the clinic for your scheduled appointment time.
Of course. Walk-ins are always welcome.
To retrieve medical records for a visit, please complete the Medical Records Release Authorization Form (Spanish form available here) and email your request and completed form to mrecords@mdnow.com. You can also send your request and completed form via fax to the MD Now Medical Records Department at (866) 708-4298.
You can retrieve lab results by visiting the secure MyHealthONE patient portal.
You can retrieve x-ray results by visiting the secure MyHealthONE patient portal.
Online check-ins are a great way to let us know you are on your way. We will do our best to see you at your check in time, but patients with more emergent needs will require immediate treatment.