Is the best doctor office I visit today excellent service and I just love thank you so much for your service
First time going and thought they did a great job. On Christmas night, the staff was kind, helpful and timely. No heavy paperwork either for first timers either. Would highly recommend
I am visiting from the Seattle area. The receptionist took time to contact my insurance in Washington state which was so helpful and kind. The Dr has great bedside manner and was very knowledgeable. I definitely recommend!
I have a really good care ,front desk,nurse and doctor..very professional and very helpful
I was very satisfied with my doctor and staff, I was treated very well .I was very satisfied that he took good care of my wife with her condition. I would recommend anyone to this facility.
The staff was so awesome with me today! I greatly appreciate kind staff. Quick and easy visit! Thank you so much!! Keep up the great work!
Outstanding service! I walked in without an appointment on a Thursday afternoon for a physical and possibly some vaccinations required by my college. The front desk Glenda and Maria were very inviting and offered me water while I checked in and created an account. They were also very knowledgeable and answered all my questions on the phone, prior to my visit.
I was greeted by the medical assistant Don in less than a few minutes and he made me feel welcomed and even cracked a few jokes. He was professional but also personable. Very shortly I was escorted back to a room where I met with the practitioner for my physical examination. She was quick, in a very thorough way, and asked me about any vaccines needed. I explained I didn't have access to any records of previous shots and would be willing to purchase all the vaccines needed ( they're prices are also the cheapest available).
Instead of charging me, the staff pulled together and researched my previous vaccines, and recommended titers for the ones that weren't documented. Still in awe with the service. The whole appointment was an hour and I now have everything in line for school after my first visit!
Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
Quick, simple, clean, great service and friendly staff.
Great attention. Dr. Rafael Crespo, best pediatrician ever!
Fast, friendly, and efficient.
Been here twice within the past 4 months and each time the staff was courteous, helpful, and waited on me with a sense of urgency. I will recommend them to my friends and family in the future.
Friendly, informative staff!