The staff was super friendly!!!! The wait time was accurate and expected although minimal. The Dr and nurse were thorough!
I came in complaining about an earache. Service was quick and easy. In and out in 15 minutes.
Came in pretty late with my wife. I was treated friendly, got offered free water and overall was only charged $40 + meds at the pharmacy which are obviously covered depending on health insurance.
Everyone was nice including the practitioner and the doctors. Wait in the doctors office after initial tests were done took a while. But they apologized deeply for it and I got everything I needed from diagnosis to treatment plan.
Will come again if I ever feel this bad again.
Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
They were very nice and very helpful. I would highly recommend them.
Very professional,respectful,polite and informative and their wait time is amazing,felt like 30mins or 45 minutes the most.
Extremely pleasant real nice people
Got sick during a trip and needed urgent care. The folks at MD Now Urgent Care were friendly and efficient. The facilities were very good. Walked in on a busy day, was told there’d be an hours wait, but I was seen by a physician and finished with my visit before the end of the hour. This is how urgent care should be!
Been a little since my visit but I wanted to get on here and leave a review regarding my experience at the clinic a month or two ago. I had an excellent experience! The whole process was fast, efficient, and had me feeling much better very shortly. NP Robert Bennett was very friendly, knowledgeable, and a true professional! Thank you for a wonderful visit!
MD NOW Downtown Fort Lauderdale is one of the cleanest, caring and fast servicing urgent care place in town.
The staff was great!! They all greeted me and got my paperwork done quickly. The Doctor I was seen by was so nice and cared about what was going on he asked all my symptoms and made sure proper testing was done!! 10/10 recommend MD urgent care as they take you and symptoms seriously and do not just brush you off.
Excellent fast and efficient service. I felt like I was very well taken care of thank you