I appreciate MDNow Parkland so much. I've visiting a few times over the past few years, and EVERY member of the staff is consistently kind, caring, personable, etc, etc. The facility itself is immaculately clean, which is also extremely important to me. Outstanding, as always... EVERYONE!
From the moment I walked in the two young ladies at the front desk were very helpful and polite . I never got their names but they were awesome . The nurse who took me in the room was very professional. The PA Leeann was wonderful and very helpful. The nurse who did my Covid testing was sweet and gentle . I was down here from Ny and needed to see someone for back spasms and annoying dry cough . I can’t thank them enough . Please skip the Drs office head here . Thank You back spasm patient
Good people nice office excellent service
I was greeted with a smile & concern. Wait time was minimal. The staff listened to my problem & explained their solution. The facility was neat, clean, & easily accessible.
Clean and large lobby. Nice staff. My phlebotomist was Fabulous!!
This review is long overdue. I’ve ben meaning to say that I’ve visited Med Now several times with different members of my family, and also to treat my own urgent condition. My personal experience has been a very positive one. The center is visually stimulating, the receptionists are efficient and courteous; the support staff is quite approachable, and the doctors are highly qualified and professional. I’m happy to know that I have this well equipped center within walking distance of my house. Great care without the waiting in limbo of a hospital’s ER.
Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
I was in and out quickly and the staff was very courteous
Excellent staff!! The front desk rep Liannet is VERY sweet, nice, and kind. She looks like she loves what she does - it’s hard to find someone that loves their job nowadays. Would definitely recommend anyone to come to this specific MD Now location. They’re new, clean, kind and very professional!
Great experience, everyone very professional super clean facility
Recomiendo este lugar 100% la atención es súper buena …muy profesionales y amables , me hicieron sentir muy bien a pesar de que llegue sintiéndome mal con problemas de salud , el amor y el calor humano q tanto se ha perdido en esta sociedad aquí se puede encontrar , la limpieza ,……en fin no tengo palabras Gracias
In and out efficiently. Pleasant staff. No appointment necessary for anything you need right now!