Great service! I was literally in and out great staff there julet g and shaniquca c and how can I forget dr.Thompson I thank you all so much I’ll will definitely visit again!
The front desk assistants they are nice treats the patients was a little busy but they handled everything well
Honestly such a good experience. Was not feeling well and they listened to everything I said without hesitation. Came into the room and was very personable. It’s nice to go somewhere where they actually care about you. Would go back in a second if I didn’t feel good again! So thankful for them
Very nice Physician Assistant and although it was busy it went pretty quickly
Everything went very smoothly.
Very good vibes when i entered and i was in and out under 30 mins . the workers were so nice
I like the staff at Thai location. Every visit is as efficient as possible and no questions are left before leaving. Would recommend to anyone
I decided to be proactive and get a COVID test even though I had no symptoms. The girls at the front desk (Renee, Susan, and Michelle) were professional; they greeted me immediately. They were dressed meticulously. They were organized and so nice. The waiting room was clean and spaced according to COVID "rules". The medical assistant who took my vitals and history was professional and engaged me in conversation. Very impressive. Doc came in to reassure me there was a doctor present and appreciated my purpose in getting the test. The medical assistant pus a swab in each nostril, it tickled each and that was it! Absolutely a great Urgent Care Center. I highly recommend this location. Truly professional and a comforting ambience. Thank you!!!
The doctor took me in right away and he was awesome as always very attentive and a very nice person!
they were quick and efficient. went in for something specific and got it. the ladies at the desk were great.
Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
Everyone was friendly and caring from the time you walk in to the time you are seen in the back… highly recommend!