The girl at the desk very nice. The service was fast. The nurse that seen me was very patient and answered all my questions. Definitely my first choice for Urgent Care.
Had a great experience. The staff and doctors were very respectful and thorough.
Good customer service. The staff and melissa are very helpful. They got it done in timely manner
Well established protocols
Professional And friendly staff
The staff is so friendly and helpful!
Great service, in and out in under an hour. Very efficient and friendly team.
Prompt service. Very professional .
Had a very good experience! The Doctor and the staff were friendly, efficient and helpful in every way. Thank you!
VERY EFFICIENT AND COMPETENT STAFF WHO CARES FOR THEIR PATIENT RIGHT FROM THE START, HIGHLY RECOMMEND! THANK YOU.
Quick clean efficient! Dr Mushtaq is fabulous
Got me in and out and were so helpful!
Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
MD Pinecrest is great. Open early and very professional staff. Usually no one there if you are there at opening at 8 am. Went to get Covid test and was quick and easy.