Patient resources
Resources for your walk-in appointment
We've provided information regarding billing questions, insurance details, and pre-operative evaluations so your visit with us goes as smoothly as possible.
Paying for your urgent care visit
At our clinics, we want the billing process to be as simple as possible. You have the right to review your bill, regardless of your ability to pay it. We provide affordable self-pay rates for those without health insurance and for those who have a plan that is not currently accepted at our clinic.
Pay your bill online
You can also pay your bill through our convenient, fast and easy to use online payment system. After registering and logging into a secure portal, you will be able to review your bill, find the remaining balance and make a payment. We accept Visa, MasterCard, Discover and American Express. Payments are normally processed within 24 hours.
Bill pay questions
If you have questions about your medical bill, please call (844) 422-3627. Our customer service team is available to assist you from 7:30am to 6:00pm CST.
Billing insurance providers
We accept most major health insurance plans and will bill your insurance provider directly for services provided by the healthcare professionals at our clinics. Our front desk staff will verify your health insurance coverage before or during your visit. Most health insurance plans require a co-payment at the time of service.
After contacting your insurance company, we will send you a bill with the remaining balance. If you have questions about your insurance plan, please contact your insurance provider directly.
Uninsured payment options
If you do not have health insurance, we will provide a reasonable estimate of your healthcare charges before treatment. We can also provide you with information regarding any discount or charity policies that may be available.
Test results and medical records
If you would like a copy of your medical records, you must fill out a Medical Release Authorization form.
Preparing for your visit
Our medical team takes pride in providing you with the best treatment for your unique condition. But, we still want you to be prepared and know what to expect from us during your visit. Please review our policies prior to your arrival to ensure you have the best experience possible.
Pre-operative evaluations
Our medical professionals offer pre-operative evaluations to help you prepare for an upcoming surgery. These evaluations are available at all of our clinics. You can expect to hear your results within a 7-day turnaround period.
Reduce your time waiting with convenient Web Check-In®
Use Web Check-In® on any device to tell us you’re coming and how we can provide you with high-quality healthcare. You’ll be notified when it’s time to come in so you can wait anywhere that’s convenient for you.
How it works
Find your nearest location
Find the nearest MD Now location that’s convenient for you.
Complete Web Check-In® form
Fill out the Web Check-In® form online to let us know when you want to come in for a visit and how we can help you.
Wait from anywhere that’s convenient for you
One of our dedicated healthcare professionals will send you a text message when it’s time to come in for your visit.
Explore our locations
Find a clinic
With more than 110 clinics spread throughout Florida, there’s a good chance there’s an MD Now right in your neighborhood.
Want to know more about insurance and payments?
Find information on accepted insurance, payment options, and even pay your bill.
What you need for Your Visit
In order for us to provide you with fast, quality care, please bring the following items to your visit:
Photo ID
Required for credit card, check or insurance verification only.
Insurance information
If you have insurance currently.
Copay or deductible amounts
Due at the time of the treatment.
Any current medications
Please provide a list of any current medications.
Past medical conditions and allergies
Please bring a list of any past medical conditions and allergies.