Visited MD Now Urgent Care this morning.
I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
Great!! Professional. Great doctor. Took the best care of me. I would recommend them to all.
You were seen by a doctor not a nurse.
Everyone was super helpful and friendly. The doctor really took the time to listen to my concerns and help me find a solution. The nurse was very helpful as well. Thank you for a great experience
excellent service, and fast
Staff was very kind and courteous. They were very through and made me feel better.
Fast and friendly service in a very clean environment. Both the nurse and physician were pleasant and explained everything as they did it. Despite not feeling well, this was a great experience.
Great place, and great staff, definitely recommend!
The place is clean, the staff is receptive and attentive.
I really always enjoy going to this med now they are very pleasant and thorough
The customer service was excellent the young lady took her
Her time and answered all of my questions. She also took
The time to assist me with finding a location to fulfill my
Blood work obligations. The nurse as well was very nice.
They both where very professional
Quick in, treatment and out ! This place is great if you need a doctor real quick. Nice new construction kept clean and prompt attention and service is the way they do it here. I came in to treat a minor inquiry that became inflected. They checked me up and down sending my prescription directly to the pharmacy for my pickup. Dr. Was knowledgeable and friendly so was the staff. With my insurance the co-payment was only a little more than a regular Dr. Visit but way faster and plesent.
Keep doing a great job!
Clean office they helpful in and out 1 hour and 30 minute walk in when by fast
I've used this Urgent Care many times. Anlways in and out and an easy process. They offer such an array of services and the guest service is top notch.