Visited MD Now Urgent Care this morning. I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.

Professional friendly staff. Wait time was half hour so not bad.

Best experience. First class. Call me the next day for follow up.

I had a wonderful experience! Fast, efficient, clean and professional! Everybody was professional and very nice! I do recommend!

Everyone was extremely friendly. The vaccine process was rather quick. Very professional atmosphere. Much appreciated service.

They were very professional. They handled my situation with kindness and concern and made me feel comfortable

Quick, clean and friendly!!

Fast and excellent service, friendly and knowledgeable doctors

Dr. Trey Leavey was excellent. He's an outstanding doctor, very knowledgeable and extremely helpful. I highly recommend him.

Staff was very friendly and helpful

Very quick service, and attentive staff.

New, neat, and well staffed.

The staff was friendly, the process was fast and to the point.