Visited MD Now Urgent Care this morning. I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.

Friendly helpful staff would use again

Clean and very professional facility, from The front desk, nurse and Doctor everything was kind and helpful. Thanks a lot

Professional and attentive!! Recommended

Great Staff, answered all my questions and took care of me in a timely fashion. Will remember to book an appointment on my next visit.

Staff started to attend to me on my appointed time I was taking in and explain what to do everyone was professional courteous and helpful it was overall a pleasant experience I came out of there not upset as I sometimes am because of the long wait and the uncaring staff but not in this case everything went very well the doctor was very good and my overall experience is very positive thank you very much

The staff was nice and professional. The doctor took his time heard my concerns. I highly recommend this place.

Great and easy

Friendly & Efficient Staff & Doctors. Highly recommend.

Very fast service!

This was my first time visiting, I went in for Covid-19 testing. The place is very clean, the service was fast and the customer service was wonderful! I called before coming in and the phone customer service was wonderful also. I was skeptical because my first Covid-19 testing was horrible. The test here was conducted gently and they answered all my questions.

I went to MDNow on Monday. My visit was exceptional. I went in to have stitches removed, which they did promptly, effectively, and painlessly. Everyone that I met at MDNow, including the receptionist, the technicians and the doctor demonstrated exceptional customer service and made a great effort to make an otherwise unpleasant experience into something very positive. The two technicians and doctor that worked with me were very friendly and pleasant and demonstrated great skill in their trade (my procedure was more complicated than most). I highly recommend this clinic to anyone that is looking for efficient and friendly urgent care. Thank you all !

Excellent service the price are not bad..