Happy Doctor
Visited MD Now Urgent Care this morning. I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.
Stephanie K.
The staff at MD urgent care Were professional, courteous, and kind. My wait there this morning didn’t take longer than 20 minutes from the time I signed in to the time I got tested for Covid.
Julio P.
Very efficient very nice
Susan G.
I liked how I was treated, from the front desk, MA and the very helpful and knowledgeable doctor
Liliana S.
I've been to this location before, and it's always clean, and staff is always helpful. This time, I was very dizzy and feeling faint. They were so helpful and immediately took an EKG. The doctor was kind enough to allow me to stay until I was able to be on my feet again. They were very crowded but allowed me the courtesy of waiting in a clean room before releasing me. The doctor on call was extremely compassionate and caring.
East L.
Kind and friendly staff! MD Now is always sparkling clean and easy to get to in any neighborhood.
Ana R.
Staff is friendly and helpful. Excellent care!
Bob C.
Great service. The staff was excellent. I always keep coming back because it shows that they care
Thomas c.
Service is always quick at the lighthouse point urgent care. If you were looking for a long conversation with your physician, go to your primary care, but if you have an urgent issue and can’t get to your doctor, this place is great. Quick in and out.
Linda K.
I went early as soon as they opened and was the first one inside. They unlocked the door and opened it for me and checked me in quickly. The receptionist was very nice and the nurse and doctor were also very friendly. I am an anxious person in general and overall I had a great experience here. I highly suggest if you need to go to the doctor before work, make an appointment right when they open. I was in and out in less than an hour.
Kristina F.
Dr. Trey Leavey was excellent. He's an outstanding doctor, very knowledgeable and extremely helpful. I highly recommend him.
Irma C.
Best experience at an urgent care that I’ve had. Really nice,competent staff.
Deborah D.
Everyone in this location was very nice! The location was also very clean and they are on top of the rules to keep everyone safe. The staff was very knowledgeable and kind to answer any questions. Thank you!
Ana M.
×
COVID-19 Omicron Variant Information
View Here