Happy Memorial Day Weekend

All MD Now urgent care locations are open
on Memorial Day from 8:00 a.m. to 5:00 p.m.
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Patient FAQs

MD Now® urgent care, owned and operated by HCA Healthcare, recently acquired new clinics across the state of Florida. As of January 15, 2024, those urgent care centers have transitioned to the MD Now ® urgent care name.

 

As of January 15, 2024, you may notice the MD Now urgent care name on your billing statement, discharge paperwork, medical records, and other materials.

Here are answers to questions you may have about the change:


Are the medical providers and other staff the same?

Yes.

Are you changing your clinic hours?

No. We’re still open seven days a week and will be open the same hours as before the transition.

Do you still take my insurance?

We accept most insurance plans. Please click here for details.

Are your services changing?

We will offer the same general urgent care services and occupational medicine services for businesses, from employment screenings to treatment of on-the-job injuries, however, some services may be discontinued. Please click here for services offered.

Can I check in online?

MD Now urgent care offers Web Check-In® so you can wait from anywhere–not just in our lobby. You can use Web Check-In® to save your spot in line or let us know when you’re coming, and we’ll let you know when it’s time to see a provider. Just select the clinic you want to visit on MDNOW.COM to get started.

How do I access my patient records?

If you were seen on or after January 15, 2024, MD Now offers the MyHealthONE patient portal to view your health history and lab results. For medical records, email mrecords@mdnow.com

If you were seen before January 15, please call 304-985-3636 or fax a request to 304-985-6804.

Can you send my primary care physician information about my clinic visits?

Yes.

How can I know my estimated wait time?

Web Check-In® at MD Now allows you to check in and wait from anywhere and minimize your time in the lobby. We will call or text you and let you know when to come in based on current wait times and how long it’ll take you to get to the clinic.

Can I just walk in?

Of course. Walk-ins are always welcome.

Where do I go to pay my bill?

If you have been seen before January 15, 2024, please call 1-888-249-6365. If you were seen on January 15 or afterward, please click here.

Where can I send feedback about my visit?

Please call your clinic directly or contact us here for questions or concerns about your visit.


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