COVID-19 Information

COVID-19 Frequently Asked Questions:


  • What is COVID-19?

    COVID-19 is a novel coronavirus that has not been

    COVID-19 is a novel coronavirus that has not been previously identified in humans and can spread from person to person.

  • What are the symptoms of COVID-19?

    People with COVID-19 have had a wide range of symptoms

    People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.

    These symptoms may appear 2-14 days after exposure to the virus:

    • Fever
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Chills
    • Muscle pain
    • Headache
    • Congestion or Runny Nose
    • Sore throat
    • New loss of taste or smell
    • Nausea or vomiting
    • Diarrhea

    If you experience any of these symptoms, we encourage you to schedule an appointment for a COVID-19 swab test or make a telemedicine appointment. We will be able to evaluate your symptoms and tell you the next steps to take. 

    Please be aware some people may have uncommon symptoms like nausea, vomiting, and diarrhea, conjunctivitis, signs of a stroke, or rashes such as hives, blister-type lesions, or blue finger tips and toes. Children may present with the signs and symptoms of Kawasaki’s Disease. Older individuals may also present with unusual symptoms such as confusion, sleeping more, dizziness, or decreased appetite. 

    If your symptoms become severe, call 911.

  • What tests are available for COVID-19?

    Two kinds of tests are currently available for COVID-19: a

    Two kinds of tests are currently available for COVID-19: a diagnostic test (PCR swab test) to identify active infection and a serology test to detect antibodies and assumed immunity. MD Now offers both tests at all our locations. Learn more about our COVID-19 testing capabilities.

    For comprehensive testing information, please visit the CDC website.

  • How can I access my COVID test results?

    Your results can be viewed through the BioReference

    Your results can be viewed through the BioReference Laboratories patient portal. Follow the steps below to access your results.

    1. Go to bioreference.com/patient-portal and select PATIENT PORTAL.

    2. Click the CREATE AN ACCOUNT button and complete the registration process.

    3. Results typically are available within 48 hours of your test, however it may vary depending on the day and time the test occurred so please continue to check back regularly.

     

  • I am a parent or guardian of a minor under the age of 18. How can I access their results?

    Please directly contact the clinic your child was tested at

    Please directly contact the clinic your child was tested at for their COVID results.

  • How can I protect myself from getting Coronavirus?

    The best way to prevent illness is to avoid being exposed

    The best way to prevent illness is to avoid being exposed to COVID-19. It is thought Coronavirus is spread mainly from person-to-person who are in close contact through respiratory droplets produced from an infected person. To reduce the spread of COVID-19 everyone should:

    • Wash their hands regularly. If soap and water is not readily available use hand sanitizer that contains at least 60% alcohol.
    • Avoid touching their eyes, nose, and mouth with unwashed hands.
    • Avoid close contact with people who are sick, stay home as much as possible and put distance between themselves and others.
    • Cover their mouth and nose with a cloth face cover when around others.
    • Cover coughs and sneezes with your elbow or a kleenex.
    • Clean and disinfect frequently touched surfaces daily.

    Visit the CDC website for more tips on how to further protect yourself and others.

  • What is social distancing?

    Social distancing means keeping space between yourself and

    Social distancing means keeping space between yourself and others. To slow the spread of COVID-19 people should:

    • Stay at least 6 feet or more apart
    • Refrain from gathering in groups and avoid mass gatherings
    • Stay out of crowded places
    • Wear a mask if traveling with others in a car or on public transportation

    Learn more about social distancing and how to protect yourself.

  • Why do I need to wear cloth face coverings?

    The CDC recommends that people wear a cloth face covering

    The CDC recommends that people wear a cloth face covering when social distancing practices are difficult to protect the people around you if you are infected but do not have symptoms. This will help slow the spread of COVID-19. Surgical masks and N-95 respirators are considered critical supplies and should be reserved for use by healthcare works and other first responders.

  • How should I disinfect my home to prevent the spread of COVID-19?

    We encourage you to follow CDC’s guidance on how to

    We encourage you to follow CDC’s guidance on how to disinfect your home to prevent the spread of COVID-19.

  • How should I care for someone sick at home?

    If someone is sick in your household or is asymptomatic but

    If someone is sick in your household or is asymptomatic but has tested positive for COVID-19, we suggest following CDC’s guidance to protect yourself and others in your home.

  • What should I do if I am sick?

    If you have a fever, cough or other symptoms you might have

    If you have a fever, cough or other symptoms you might have COVID-19. If you think you may have been exposed to COVID-19, contact MD Now or your healthcare provider and keep track of your symptoms. If you have an emergency warning sign, such as trouble breathing, seek emergency medical attention immediately.

    To have your symptoms evaluated, take advantage of our MD Now Virtual Visits, so you can receive care in the comfort of your own home. We can take care of a wide range of health care concerns and will determine if you need to be tested for COVID-19.

  • How should I seek care at MD Now during the COVID-19 pandemic?

    If you need to seek care for yourself or for a member of

    If you need to seek care for yourself or for a member of your family, MD Now has got you covered.

    • Schedule a virtual visit. Our physician-led team can assess your symptoms wherever you happen to be. We can take care of a wide range of health concerns without requiring a visit to our clinic.
    • If you are symptomatic or think you may have been exposed to someone with COVID-19, we encourage you to walk-in and get a COVID-19 evaluation at a location near you.
    • If you want to know if you or any of your family members may have assumed immunity to COVID-19, just walk into one of our many clinics providing antibody testing.
    • For all other urgent care needs walk-in anytime, 365 days a year at one of our many Florida clinics
  • Is it safe to visit your clinics right now?

    Yes. In addition to our standard infection control

    Yes. In addition to our standard infection control protocols, which include sanitizing exam rooms and tablets between patients and sanitizing common areas regularly throughout the day, we have taken additional steps to protect our patients and staff which include:

    • Encouraging social distancing by offering patients to wait in their cars after check-in.
    • Encouraging all patients to wear masks.
    • Designating exam rooms for patients with upper respiratory symptoms.
  • What’s the difference between your testing and rapid tests with same day results?

    The test we use is referred to as PCR tests, which many

    The test we use is referred to as PCR tests, which many health experts deem the most reliable and accurate test available to detect an active COVID-19 infection. At this time, these tests have been found to be more accurate than many other tests on the market that provide same-day test results. You can expect your COVID test results within 48 hours and peace of mind knowing that they are reliable and accurate.

  • We encourage you to check the following websites for the latest information and updates about Coronavirus.

    Centers for Disease Control and Prevention (CDC) Florida

Vaccine Frequently Asked Questions:


  • Is getting a COVID-19 vaccine safe?

    The FDA has authorized three COVID-19 vaccines which have

    The FDA has authorized three COVID-19 vaccines which have been shown to be safe and effective as determined by data from the manufacturers and findings from large clinical trials. The vaccines met the FDA’s rigorous scientific standards for safety, effectiveness, and manufacturing quality. MD Now is currently administering the J&J/Janssen COVID-19 vaccine, which has been authorized for use by the FDA under the Emergency Use Authorization (EUA).

  • What is the cost of a COVID-19 vaccine?

    There is no cost for a COVID-19 vaccine for individuals

    There is no cost for a COVID-19 vaccine for individuals with verified insurance coverage. Click here for information on accepted insurances at MD Now.

    For individuals without insurance coverage, please visit the Florida DOH website for vaccination sites offering COVID-19 vaccines at no cost.

  • What are the eligibility requirements to get a COVID-19 vaccine?

    MD Now is following state and local county eligibility

    MD Now is following state and local county eligibility requirements to administer COVID-19 vaccinations.

    For the latest eligibility requirements in the state of Florida, please visit the state’s website.

  • Will I need an appointment to receive a COVID-19 vaccine?

    No. An appointment is not required to receive a COVID-19

    No. An appointment is not required to receive a COVID-19 vaccine. Vaccines are available on a walk-in basis.

  • Can I choose which COVID-19 vaccine I receive at MD Now?

    MD now currently offers the J&J/Janssen COVID-19

    MD now currently offers the J&J/Janssen COVID-19 vaccine at all locations.

  • What should I bring with me to get a COVID-19 vaccine at MD Now?

    All patients need to bring their driver’s license and

    All patients need to bring their driver’s license and insurance card to get their COVID-19 vaccine at MD Now.

  • Can I receive a COVID-19 vaccine if I had COVID-19?

    Yes. According to the CDC, COVID-19 vaccines can be offered

    Yes. According to the CDC, COVID-19 vaccines can be offered to eligible persons regardless of whether they have a history of prior symptomatic or asymptomatic SARS-CoV-2 infection. Data from clinical trials indicate that vaccinations can be safely administered in persons with evidence of a prior infection.  However, you may wish to delay your vaccination until 90 days after diagnosis – this is when antibody protection declines.

  • What are the side effects of COVID-19 vaccines?

    Adverse reactions are usually mild to moderate in intensity

    Adverse reactions are usually mild to moderate in intensity and resolve within a few days. The most common adverse reactions reported after vaccination in clinical studies included:

    • Pain, swelling and redness at injection site
    • Fatigue
    • Headache
    • Muscle or Joint paint
    • Chills, Nausea, fever
  • What are the benefits of getting a COVID-19 vaccine?

    To protect yourself and others around you and to protect

    To protect yourself and others around you and to protect against severe disease leading to hospitalization or death. Once you are fully vaccinated and have passed the 2-week recommended wait period, you do not need to quarantine if exposed to someone with COVID-19.

  • Can the vaccine infect me with COVID-19?

    No. According to the CDC, none of the vaccines contain live

    No. According to the CDC, none of the vaccines contain live virus that can make you sick.

  • How long will a COVID-19 vaccination offer protection?

    It is not yet known how long COVID-19 vaccination will

    It is not yet known how long COVID-19 vaccination will offer protection – periodic boosters, such as with the annual flu shot, may or may not be needed.

  • Is the Johnson & Johnson vaccine safe?

    The CDC and FDA have recommended that the use of Johnson

    The CDC and FDA have recommended that the use of Johnson & Johnson’s Janssen (J&J/Janssen) COVID-19 Vaccine resume in the United States, effective April 23, 2021. However, women younger than 50 years old should be aware of the rare risk of blood clots with low platelets after vaccination, and that other COVID-19 vaccines are available where this risk has not been seen. For more information, please visit https://www.cdc.gov/coronavirus/2019-ncov/vaccines/safety/JJUpdate.html.

MD Now is currently offering the J&J/Janssen COVID-19 vaccine at all locations. Walk in to get yours today!
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