Frequently Asked Questions
How does urgent care work?
Urgent care clinics treat patients with non-life threatening illnesses or injuries who need attention quickly. Appointments are not required and urgent care centers like MD Now are open 7 days-a-week with extended hours.
How does urgent care compare with the ER or primary care physicians?
Life-threatening conditions require a costly trip to the ER. For everything else, there’s urgent care. A 2009 Merritt Hawkins study showed the average wait time for an appointment with a primary care physician was over 20 days and the average ER visit lasts over 4 hours according to a 2010 report from Press Ganey. A visit to MD Now doesn’t require an appointment and typically lasts under an hour.
Visiting MD Now instead of the ER can save you not only time, but money. According to a recent study, the difference in cost between an urgent care visit and a trip to the ER for the same diagnosis can be up to $600. Utilizing urgent care for non-life-threatening conditions could save the U.S. healthcare system over $18 billion dollars annually.
Are all urgent care centers created equal?
No. Unlike some urgent care centers, MD Now takes urgent care a step further, ensuring quality care for higher acuity patients and a visit to MD Now costs a fraction of a trip to a hospital-affiliated urgent care. Our state-of-the-art Florida-licensed facilities have all been awarded the Certified Urgent Care Center (Category 1) designation from the Urgent Care Association of America, signifying MD Now’s commitment to the highest level of urgent care service.
What is the quality of care like at MD Now?
At MD Now, patients are our top priority. Our beautiful, state-of-the-art facilities are staffed with a full team of knowledgeable and friendly professionals, often times also with a nurse practitioner or physician assistant, to ensure faster service. Our urgent care clinics have been awarded Accreditation by the American Academy of Urgent Care Medicine, signifying MD Now’s commitment quality patient care.
What insurance plans does MD Now accept?
While insurance is not required, MD Now accepts all major insurance plans, including Medicare, Auto, Traveler’s, and Workers’ Compensation and commercial insurance. In the unlikely event that MD Now is not contracted with your insurance carrier, we will care for you and provide you with all the necessary paperwork to seek reimbursement from your insurance. For a list of our contracted insurance providers, visit our Payment Information page or call us at (561) 420-8555.
What if I don’t have insurance?
No problem! MD Now will work with you, providing affordable self-pay rates. Payment is due at time of service.
What forms of payment does MD Now accept?
MD Now accepts cash, personal checks, and all major credit cards. Payment is due at time of service. Employers may call to inquire about establishing a corporate account.