Came here today to have an antibody test...and met THE most outstanding medical assistant I've ever met! Her name is Novlette.
She had an incredibly bright and cheerful attitude, let me know every single thing she was going to do before she did it and drew my blood very efficiently and professionally (and it didn't hurt a bit!)
It's very rare to find someone with such outstanding interpersonal and communication, as well as patient care, skills so I wanted to give her a huge shout out!
MD Now Is very fortunate to have this exemplary, super compassionate provider on their staff. It was my first time at one of these urgent cares and because of Ms Novlette, I'm very impressed and I will definitely come back if needed.
PS Also wanted to mention that in addition to this wonderful MA, the receptionist was also super polite and very kind.
They got my husband in right away, and quickly determined that he didn't have any broken bones. If necessary, he could have had X-rays right there. The doctor and medical staff were professional, kind, and explained everything clearly. I'm so glad MD Now is near our home for emergencies that don't require the hospital emergency room. They sent the prescription to our favorite pharmacy. A reassuring, wonderful experience.
Went to MD now and it was like checking into a resort, the lady at the front desk was great and very helpful, the nurse who apologized for keeping me waiting but it wasn’t long at all, she was very courteous and professional and explained to me clearly what was going on during my treatment and then thanked me for visiting So kudos to this MD location
My regular MD was not available, and I was in pain, so I came here, even without an appointment. Easy access from Pines Blvd. Very comfortable and clean place. Staff smiling and welcoming. A MD was available for me 5mn after I registered.
I will come again if needed, and I'll recommend this organization.
Clean and friendly service
This was my first time visiting, I went in for Covid-19 testing. The place is very clean, the service was fast and the customer service was wonderful! I called before coming in and the phone customer service was wonderful also. I was skeptical because my first Covid-19 testing was horrible. The test here was conducted gently and they answered all my questions.
For a full house the wait wasn't to bad. Staff nice and friendly.
Fast, Profesional and attentive.
Took time to truly help. Great experience!
The doctor was very thorough and detailed.
Very professional, friendly staff. Quality care.
Friendly helpful staff would use again
It was a pleasant experience.