Visited MD Now Urgent Care this morning. I walked in and an older couple was checking in at reception ahead of me. Very promptly, I was pulled over to another window to be greeted warmly and started checking in myself. After getting settled in, I was waiting to be called. During my wait, I watched and listened to multiple conversations being had in the office. Most patients were polite and didn’t cause any issues but there was an influx of people as most were sick or there for COVID testing. The staff were attentive and courteous. They asked if anyone needed drinks while they waited. Periodically apologized for the wait and actually explained the reasons behind the wait times or specific situations regarding appointments, insurance issues and COVID procedures. They cleaned and sprayed surfaces-even asking if anyone was asthmatic. When obtaining information from patients, (handing off driver’s licenses, iPads, anything that would be shared) they grabbed it with sanitary wipes and wipes down everything. I was there for a pre-employment drug screen along with two other individuals. We were called and escorted to another, smaller waiting room, to be given distance in between those who were sick and experiencing COVID like symptoms or those waiting to be tested due to exposure to the virus. Once called and taken back, the process was explained thoroughly and staff remained warm and professional. Having to drive 40 minutes away, twice within the last two months and this facility being the second one I’ve visited, this experience went so much better. I cannot give them enough praise! Customer service is never leaving out the smallest of details and always going the extra mile for your customers and MD Now has definitely done just that.

Good people...

Fast medical consultation, clean, new Technology support! I recommend

Quick service, nice doctors and nurses. Clean place.

The ladies at Med Now took great care of me. They were kind, careful, very knowledgeable and prompt. I was impressed!!! Thank you for giving me such good service!

The entire staff was professional and polite and made me feel valued and appreciated. This is my second visit to this wonderful establishment and both times received excellent treatment.

Everyone was friendly and professional. Cesar was very helpful. The doctor (sorry forgot her name) did her exam and succinctly explained her diagnosis.

After being very hesitant in getting the PCR nose swab, all of that was made so easy and comforting by the nurse that performed the procedure. Elizabeth was so gentle and professional. I appreciated it all.

I love all these ladies, they were super nice! Very helpful, safe, and caring. Thank you

People were very professional and helpful..office was clean and sanitary... a pleasure to visit

After walking in as a new patient, I was pleasantly surprised to find a clean and friendly atmosphere. Staff was great, from the front desk to all who cared for me in the back. The PA was professional & answered my questions, the nurse, Veronica, had a great sense of humor & made me laugh. Tony, the Xray tech, put me at ease, explained my broken elbow on the screen and followed up by carefuly applying a splint & sling. everyone there helped to make a bad situation much better for me. Thank you all. The only thing that surprised me was there was no Covid screening or temperature taking. You would think that would be protocol?

Excellent service. Everyone very nice and helpful

I was very satisfied with the service I received at MD Now. Dr. Morgan was very thorough. Very clean office.